T&C

Terms and Conditions for BioBaker Shop

1. Introduction Welcome to BioBaker Shop! By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our services.

2. Definitions

  • "BioBaker Shop" refers to our business entity and online platform.

  • "Customer" refers to any individual or entity that purchases goods from BioBaker Shop.

  • "Products" refer to the baked goods and other items offered for sale on our platform.

3. Ordering and Payment

  • Orders can be placed via our online platforms.

  • Payments must be made in full at the time of purchase.

  • We accept payment through credit/debit cards, digital wallets, and other methods specified on our platform.

  • Prices are subject to change without prior notice but will not affect orders already confirmed.

4. Product Information

  • We strive to ensure all product descriptions, prices, and images are accurate. However, slight variations may occur due to the handmade nature of our goods.

  • Allergens and dietary information are provided for each product. Please contact us for specific concerns.

5. Delivery and Pickup

  • Delivery is available within specified areas and is subject to availability.

  • BioBaker Shop is not responsible for delays caused by unforeseen circumstances.

6. Refunds and Returns

  • Returns are accepted for products that are found to be defective, damaged, or not as described. Customers must notify us within 24 hours of receiving the product.

  • To initiate a return, customers must provide proof of purchase and, where applicable, photographic evidence of the defect or damage.

  • Refunds or replacements will be provided for approved returns. In the case of refunds, the amount will be processed within 5-7 business days to the original method of payment.

  • Products must be returned in their original packaging and condition. Perishable items must be returned immediately to ensure proper handling.

7. Customer Conduct

Customers must provide accurate information when placing orders.

8. Intellectual Property

  • All content on our website, including images, text, and branding, is the property of BioBaker Shop and protected by intellectual property laws.

  • Unauthorized use of our content is prohibited.

9. Privacy Policy

  • Customer information is handled in accordance with our Privacy Policy, which is available on our website.

10. Limitation of Liability

  • BioBaker Shop is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our liability is limited to the cost of the product purchased.

11. Changes to Terms and Conditions

  • BioBaker Shop reserves the right to update these Terms and Conditions at any time. Customers will be notified of significant changes via our website.

12. Governing Law

  • These Terms and Conditions are governed by the laws of [Your Country/Region].

13. Contact Information

  • For questions or concerns, please contact us at info@biobaker.org.uk

Thank you for choosing BioBaker Shop. We hope you enjoy our bred mixes.